Frequently Asked Questions (FAQs)

Cannabis for a better life

Beautifully crafted leather products.

1. What products do you carry at Moksha Cannabis?
We offer a diverse selection of cannabis products, including:

  • Flowers: Indica, Sativa, and Hybrid strains.
  • Edibles: Gummies, chocolates, and baked goods.
  • Concentrates: Wax, shatter, and oil.
  • Accessories: Pipes, bongs, rolling papers, and more.

2. How can I be sure of the quality of your products?
All our products are sourced from reputable growers and manufacturers. They undergo stringent quality control and testing to ensure they meet industry standards for safety, potency, and purity.

3. Can I purchase cannabis products online?
Currently, we do not offer online purchasing. To explore our products and make a purchase, please visit us at our physical locations in North York and Scarborough.

4. What are your store contact info & hours?
Our store contact info & hours are as follows:

  • 5 Kenaston Gardens Unit 3, North York, ON, M2K1B3, Canada
    • 416) 221-1661
    • North York – Kenaston Gardens:
      • Monday to Friday: 10:00 AM – 9:00 PM
      • Saturday: 10:00 AM – 8:00 PM
      • Sunday: 11:00 AM – 6:00 PM

 

 
  • 4724 Jane St, North York, ON, M3N 2L2
    • 416) 661-0550
    • North York – Jane St:
      • Monday to Friday: 10:00 AM – 9:00 PM
      • Saturday: 10:00 AM – 8:00 PM
      • Sunday: 11:00 AM – 6:00 PM
 
  • 2852 Ellesmere Rd, Scarborough, ON, M1E 4B8
    • 416-221-1661
    • Scarborough – Ellesmere Rd:
      • Monday to Friday: 10:00 AM – 9:00 PM
      • Saturday: 10:00 AM – 8:00 PM
      • Sunday: 11:00 AM – 6:00 PM

Please check our website or contact us directly for the most up-to-date hours.

5. What do I need to bring to purchase cannabis?
You need to bring a valid government-issued ID proving you are at least 19 years old, as it is the legal age for purchasing cannabis in Ontario.

6. How can I find the right product for my needs?
Our knowledgeable staff are available to assist you in finding the product that best suits your needs. Feel free to ask for recommendations or advice based on your preferences and desired effects.

7. Do you offer delivery services?
Yes, we offer delivery services for your convenience. Contact your nearest store to arrange for delivery, and we will handle the rest.

8. What is your return policy?
For returns and exchanges, please refer to our Return Policy. Generally, returns are accepted within a specific period if the product is unopened and in its original packaging. Contact us for more details on how to proceed with a return or exchange.

9. How can I get in touch with customer support?
You can contact us through the following methods:

  • Phone: Call the specific store location.
  • In-Store: Visit any of our locations for in-person assistance.

10. Are there any health risks associated with cannabis use?
As with any substance, there can be health risks associated with cannabis use. It’s important to consult with a healthcare professional before using cannabis, especially if you have any underlying health conditions or are taking other medications.

11. How do I know how much cannabis to use?
Start with a small amount and wait to see how it affects you before using more. Dosage can vary based on the product and individual tolerance. Our staff can provide guidance on recommended dosages based on your preferences and product type.

12. Do you offer any loyalty programs or discounts?
We occasionally offer promotions and discounts. Please check our website or visit our stores to learn about current offers and loyalty programs.

Kenaston Gardens, North York

5 Kenaston Gardens Unit 3, North York, ON, M2K1B3

Our North York location at Kenaston Gardens offers a wide variety of cannabis products and accessories in a welcoming and friendly environment. Conveniently located near Bayview Village, it’s the perfect spot to find your favorite strains and new products.

* Delivery option available

Jane St, North York

4724 Jane St, North York, ON, M3N 2L2

Located on Jane St, this North York store provides easy access to high-quality cannabis products and personalized customer service. Stop by to explore our selection and get advice from our expert staff.

* Delivery option available

Ellesmere Rd, Scarborough

2852 Ellesmere Rd, Scarborough, ON, M1E 4B8

Our Scarborough location on Ellesmere Rd offers a diverse range of cannabis products and a comfortable shopping experience. Whether you’re looking for flowers, edibles, or concentrates, we’ve got you covered.

* Delivery option available